As a former Sprint customer for more than a decade I though this was interesting news.
My last post about Sprint was appropriately titled "Can Sprint do anything else to drive me away as a customer". I left Sprint less because I did not like them/service/etc and really more because I wanted to use the HP Pre 3 which was GSM, which meant AT&T (technically could of used T-Mobile but the Pre 3 didn't support all of T-mobile's 3G frequencies which meant degraded service coverage). So I was leaving Sprint regardless but they certainly didn't say or do anything that made me want to second guess that decision.
Anyway, today Sprint announces a big new fancy family plan that is better than the competition.
Except there is one glaring problem with this plan
[..]you’ll have to sign-up between Aug. 22 and Sept. 30, and current subscribers cannot apply.
Yeah, Sprint loves their customers.
On that note I thought this comment was quite interesting on El Reg:
[..]They combine Verizon-level arrogance with truly breath-taking incompetence into one slimy package. Their network stinks, it's the slowest of the Big Four (and not by a small margin, either), their customer service makes Comcast look good[..]