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June 23, 2011

Microsoft Sync not so hot?

Filed under: General — Tags: — Nate @ 10:20 am

Ford has been plastering the nation (and probably world) with advertising recently which included giving lots of props around Microsoft’s Sync technology. I’ve never used it, and haven’t talked to anyone who has mentioned using it so I don’t know a whole lot about the product.

But a short time ago survey results from JD Power were released on initial car quality. A big source of complaints was the technology features in the cars. But what I thought was interesting and how it may tie into Microsoft’s Sync technology is the fact that Ford practically fell off a cliff on this survey dropping a full 18 positions to #23 on the list.  If you asked me to name 23 auto brands I couldn’t do it. Maybe I could come up with a dozen or fifteen.

Here is a couple articles on the list.

The problems with MyFord Touch — the latest generation of its heavily promoted and popular SYNC system of voice commands — are especially disappointing for Ford. Consumer Reports has criticized the new system repeatedly for being too complicated.

The technology in my new Juke has me somewhat concerned as well, it works fine, but I’m sure when it breaks, it won’t be cheap or easy to fix, so I got the extended warranty on it, and may very well not want to own the car beyond the warranty(I didn’t buy this car with the thought of driving it into the ground). I haven’t had any issues with the technology in my new car, aside from one time my GPS crashed, but that seems to have been a freak event.

The one thing I would like on my GPS though is some of those custom voices that are available for TomTom, I have disabled the voice output of the GPS because it was disruptive to my nightclub on wheels stereo, but it would really be fun I think(at least for a short time) to be able to have random famous actors or characters talking to me through the GPS.

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